Privacy Policy

Privacy Policy

 

This Privacy Policy has been compiled to clearly outline how Kind Intimacy ("we," "us," or "our") collects, uses, protects, and otherwise handles your 'Personally Identifiable Information' (PII) online. We are committed to safeguarding your privacy in accordance with United States federal and state laws.

 

What Personal Information Do We Collect?

 

When you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or engage with certain site features, we may collect personal information such as your name, email address, mailing address, phone number, and credit card details.

We also collect certain information automatically about your device and site usage through cookies and similar technologies (such as IP addresses, device identifiers, and advertising IDs).

 

When Do We Collect Information?

 

We collect information when you:

  • Register an account on our site.

  • Place an order.

  • Subscribe to our newsletter.

  • Participate in a survey or promotion.

  • Enter information into our site forms.

  • Interact with advertisements contained within our Services.

 

How Do We Use Your Information?

 

The information we collect helps us to:

  • Personalize your experience and deliver content and product offerings most relevant to you.

  • Improve our website and services.

  • Enhance our customer service response to your inquiries.

  • Administer contests, promotions, or other site features.

  • Process your transactions efficiently.

  • Send periodic emails regarding your orders, products, and services.

  • Deliver Interest-Based Advertising: To work with advertising partners to show you ads that are relevant to your interests.

 

How Do We Protect Visitor Information?

 

Your security is paramount to Kind Intimacy.

  • Our website is regularly scanned for security vulnerabilities to ensure a safe browsing and shopping experience.

  • Your personal information is stored within secured networks, accessible only by a limited number of authorized personnel who are required to keep the information confidential.

  • All sensitive and credit card information you supply is encrypted via Secure Socket Layer (SSL) technology during transmission.

  • We implement various security measures when you place an order to maintain the safety of your personal information.

  • All transactions are processed through a secure gateway provider and are not stored or processed on our servers.

 

Do We Use 'Cookies'?

 

Yes. We use cookies, web beacons, pixels, and similar tracking technologies. For specific information about the cookies that we use related to powering our store with Shopify, see Shopify Cookie Policy.

We use these technologies to power and improve our Site and Services, run analytics, and better understand user interaction. These technologies help us:

  • Remember and process items in your shopping cart.

  • Understand and save your preferences for future visits.

  • Track site traffic and interaction to offer improved site experiences.

  • Targeting & Advertising: Allow our advertising partners to recognize your device and deliver relevant ads to you.

Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled, which may make your site experience less efficient, but you will still be able to place orders.

 

Third-Party Disclosure & Advertising Partners

 

Kind Intimacy does not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without providing you with advance notice, except as described below. This excludes trusted website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Advertising Partners (AppLovin, Meta, Google) We allow third-party advertising and marketing companies including, but not limited to, Meta, Google, and AppLovin (Axon) to place cookies, web beacons, pixels, and other web-tracking technology on the Site.

These Advertising Partners use their technology to collect Personal Information about you (such as your IP address, mobile device identifiers, and browsing behavior) to provide you with advertisements, marketing, or other information that we think may interest you ("Interest-Based Advertising"). These Advertising Partners may also have access to Personal Information about you that they collected over time and across different online services.

For more information on the privacy practices of our Advertising Partners, including how to opt-out of targeted advertising, please visit:

 

US State Privacy Rights (California, Virginia, Colorado, etc.)

 

If you are a resident of certain US states, including California (under the CCPA/CPRA), you have specific rights regarding your personal information.

1. Right to Know and Access: You have the right to request details about the specific personal information we have collected about you. 2. Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions. 3. Right to Opt-Out of Sale or Sharing: Under applicable state laws, the use of tracking technologies for Interest-Based Advertising (such as using AppLovin or Meta pixels) may be considered "selling" or "sharing" personal information.

You have the right to opt-out of the "sale" or "sharing" of your personal information. You may exercise this right by:

  • Contacting us at the email provided below.

  • Using browser-based opt-out signals (such as the Global Privacy Control).

Third-Party Links

 

Occasionally, we may include links to third-party websites on our site (for example, social media platforms, payment processors, or shipping carriers). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Google Services

 

We use Google services such as Google Analytics and Google Ads to understand site usage and deliver relevant advertising. While we have not enabled Google AdSense, should we do so in the future, we will adhere to Google's advertising principles to ensure a positive user experience. For information on Google's data practices, please refer to their privacy policy.

 

 

California Online Privacy Protection Act (CalOPPA)

 

In compliance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • A link to this Privacy Policy will be prominently displayed on our homepage or the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy'.

  • Users will be notified of any privacy policy changes on our Privacy Policy Page.

  • Users can change their personal information by emailing us or logging into their account.

 

'Do Not Track' Signals

 

We honor 'Do Not Track' (DNT) signals. When a DNT browser mechanism is in place, we will not track, plant cookies, or use advertising in a manner inconsistent with your settings.

 

Children Online Privacy Protection Act (COPPA)

 

Kind Intimacy does not specifically market to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

 

Fair Information Practices

 

In adherence to the Fair Information Practices Principles, should a data breach occur, we will take the following responsive action:

  • We will notify affected users via email within 7 business days.

  • We will notify affected users via in-site notification within 7 business days.

We also comply with the individual redress principle, ensuring individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.

 

CAN-SPAM Act

 

In compliance with the CAN-SPAM Act, we agree to the following:

  • If at any time you would like to unsubscribe from receiving future emails, you can easily do so via the unsubscribe link provided in our emails, or by contacting us directly. We will promptly remove you from all correspondence.

 

Contacting Us

 

If you have any questions regarding this Privacy Policy, please contact us using the information available on our Contact Us page.